Terms & Conditions
Effective Date: 09-03-2025
Last Updated: 09-03-2025
Welcome to RG Marketing Services. These Terms & Conditions govern your access and use of our website, services, and digital products. By engaging with us, you agree to comply with the terms outlined below.
1. General Terms
RG Marketing Services provides marketing strategy, ad management, content & design, and digital product solutions to businesses.
By using our services or purchasing our products, you agree to these Terms & Conditions.
We reserve the right to update or modify these terms at any time, and continued use of our services constitutes acceptance of the updated terms.
2. Marketing Strategy & Consultation Services
Our marketing strategy and consultation services include guidance on advertising, branding, digital marketing, and business growth.
Consultation Fees & Payment: Payments for consultation sessions must be made in advance.
No Guarantees: While we provide expert advice, we do not guarantee specific business results, revenue, or return on investment (ROI).
Session Validity: Prepaid consultation sessions must be used within the agreed timeframe; unused sessions will not be refunded.
Rescheduling & Cancellations:
You may reschedule a session with at least 24 hours' notice.
No-shows or late cancellations may result in forfeiture of the session fee.
3. Ad Management Services
Scope: We manage advertising campaigns on platforms such as Google Ads, Meta Ads (Facebook & Instagram), and other paid media channels.
Minimum Contract Period: Ad management services require a minimum 6-month contract.
Client Responsibilities: The client must provide relevant access, ad budget, creatives (if applicable), and necessary approvals.
No Guaranteed Results: While we implement best practices, we do not guarantee leads, conversions, sales, or specific cost-per-result metrics.
Payments & Fees:
Management fees must be paid in advance.
Ad budgets are separate and paid directly to the ad platform.
Termination & Refunds:
If a client wishes to terminate the service before the contract period ends, no refunds will be issued.
Early termination may require additional fees based on the work completed.
4. Content & Design Services
We offer graphic design, video editing, content creation, website/landing page design, and other creative services.
Ownership & Usage:
Upon full payment, clients receive a license to use the delivered content.
RG Marketing Services retains ownership of raw files unless agreed otherwise.
Revisions:
Packages include a limited number of revisions as per the agreed scope.
Additional revisions may be charged separately.
Turnaround Time:
Timelines will be mutually agreed upon at project initiation.
Delays caused by the client (e.g., late approvals, lack of feedback) may extend the project duration.
No Reselling or Redistribution: Content created for a specific client cannot be resold, modified for resale, or transferred to another party without written permission.
5. Digital Products (E-books, Templates, Reports, etc.)
Instant Access: Digital products are delivered via download links or email upon successful payment.
No Refunds: Due to the nature of digital products, we do not offer refunds or exchanges once access has been granted.
License & Restrictions:
Each purchase grants a single-user license.
Reselling, sharing, sublicensing, or redistributing digital products is strictly prohibited.
Legal action will be taken if unauthorized distribution or resale is detected.
Technical Support:
We provide basic support for accessing and using the product.
Custom modifications or personalized assistance are not included but can be availed separately.
6. Payments & Billing
All payments must be made in Indian Rupees (INR) or USD (as applicable).
Accepted payment methods: UPI, Bank Transfer, PayPal.
Late payments may result in suspension of services until the outstanding amount is cleared.
7. Intellectual Property Rights
All materials, content, and strategies provided by RG Marketing Services remain our intellectual property, unless explicitly transferred in writing.
Unauthorized use, reproduction, or distribution of our work is strictly prohibited and may lead to legal action.
8. Confidentiality & Data Protection
We respect client confidentiality and will not disclose project details or data without consent.
Clients agree not to disclose proprietary strategies or pricing information provided by RG Marketing Services.
9. Limitation of Liability
RG Marketing Services shall not be held liable for:
Business losses, reduced sales, or failed advertising campaigns.
Technical failures of third-party platforms (Google, Meta, etc.).
Unauthorized use of our services or products by a third party.
Our maximum liability is limited to the amount paid by the client for the specific service.
10. Termination of Services
We reserve the right to terminate services if:
The client violates these Terms & Conditions.
Payment obligations are not met.
Unethical, illegal, or misleading activities are detected.
11. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of India.
Any disputes shall first be attempted to be resolved amicably. If unresolved, they will be subject to arbitration in Kotma, Madhya Pradesh, India's Jurisdiction.
12. Contact Information
For any questions regarding these terms, please contact us at:
š§ Email: support@rgmarketingservices.com
š Website: www.rgmarketingservices.com